We’re the editorial team behind wild-pokies.bet, an independent information resource about the WildPokies brand for Australian players. This page explains how to contact us and what we can help with.
How to reach us
We welcome inquiries, feedback, and corrections through the contact form on this site. Our team reads every message, though we prioritise questions related to the accuracy of our published content and suggestions for improving this resource. Send your message through our form, and we’ll review it within five working days.
Please note: we are not the casino operator, so we cannot assist with account issues, payment problems, withdrawal requests, or technical difficulties with the WildPokies platform itself. If you’re experiencing issues with your account or a transaction, you’ll need to contact WildPokies customer support directly through their official website.
What we focus on
Our editorial remit is narrow and specific: we cover how the WildPokies brand presents itself, the accuracy of claims made about its licensing and regulatory status, and the general information environment around online gambling in Australia. We do not verify compliance with Australian law (that’s the role of federal and state regulators) and we do not perform audits of the operator’s technical infrastructure or financial controls.
If you notice factual errors in our articles—such as incorrect statements about how Australian gambling regulation works, or misquotations of the operator’s public materials—tell us. If you’re uncertain about something related to licensing, responsible gambling resources, or the legal status of online casinos in Australia, we can often clarify the general picture, though we recommend consulting official regulatory sources for definitive answers.
When problems arise
If you’re struggling with gambling habits, there are free services specifically designed for Australians in that situation. The National Gambling Helpline operates 24 hours and is completely confidential. Gambling Help Online offers counselling through multiple channels, including live chat and email. Young people under 25 have a dedicated support line as well. All of these services are free and can provide immediate assistance.
Our role is to provide factual information, not crisis support—those organisations are equipped to actually help.
This page was last reviewed in November 2026. As the regulatory landscape and our editorial scope may evolve, we review our contact information periodically to ensure it remains current and accurate.